At Grab & Bites, we aim to provide high-quality food and service.
Food Orders
Due to the nature of food products:
- Orders cannot be cancelled once preparation has started
- Refunds are considered only if:
- Incorrect item was supplied
- Food quality issue is reported immediately
- Payment was deducted but order was not fulfilled
Non-Refundable Situations
- Change of mind after ordering
- Delay caused by late pickup
- Incorrect order placed by the customer